Next month, I’m traveling with my two younger kids to Disney World. We’re staying on-site for one night before going to MVMCP (see this post–yep, YOLO!) On Friday night, I got a call from Disney World on my home land line. The cast member offered me a free pixie dust resort upgrade from a moderate resort to a deluxe resort. What?!?! Sure!
Most calls we get on our home line are advertisements, and we have a setting that screens them out. But the caller ID said “Lake Buena Vista”, so we answered.
A chipper voice said he was a Disney World cast member and that he was calling random people to spread some pixie dust before our next trip. He asked me if I would like to be upgraded from Caribbean Beach Resort (the moderate resort I booked) to Disney’s Beach Club Resort (a deluxe resort). He said I don’t have to accept the upgrade, and there is no fee.
I was trying to figure out what the catch was. Did I have to listen to a timeshare plug? No. I couldn’t figure it out. So, I hesitantly said yes.
The cast member said my reservation would be updated overnight in My Disney Experience. Sure enough, the next morning, it was there. Woohoo!!!
Not to be skeptical, but I know that Disney World doesn’t hand out upgrades like this very often or even at all. There must be a good reason.
I figured that maybe Caribbean Beach Resort was oversold for my dates, or maybe there was a big group that needed more rooms. I debunked this myth when I looked online and saw that the resort is still accepting reservations for my dates.
Then, I figured that the move must somehow be related to the new Skyliners. The Skyliners had a major malfunction on October 5 and have been closed ever since. One of the reasons I booked CBR was to ride the Skyliners. Maybe Disney wanted to avoid guest complaints in anticipation of a lengthy closure of the Skyliners.
Then, I talked to a friend of mine who recently stayed at CBR. She said that she could hear construction noise on the nearby Riviera Resort before 6:00 a.m. People were complaining about the early noise. The resort is scheduled to open in December. If it is running behind, it wouldn’t shock me that construction must start earlier than planned. Thus, moving some folks out of nearby CBR buildings makes sense.
Are Pixie Dust Resort Upgrades Common at Disney World?
Next month will be my 12th time staying on-site at Disney World. We have never been offered an upgrade like this before.
One time, my family was moved from a two-bedroom villa at the Disney Institute (which is now Saratoga Springs) to two hotel rooms at Disney’s Animal Kingdom Lodge. Disney decided to close down some buildings at the Disney Institute due to low occupancy. We didn’t have a choice, and I didn’t consider it an upgrade.
But normally, upgrades are not common at Disney World on-site resorts. I recommend booking the resort and the view you will be happy with.
Have you ever gotten any pixie dust thrown your way on a Disney trip? I’d love to hear your stories.
Nancy lives near Dallas, Texas, with her husband and three kids. Her favorite vacations include the beach, cruising and everything Disney.