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Surprise Upgrade at Hyatt Regency Tokyo Bay

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This is a continuation of my Japan/China trip report. See also Back from China and Japan Trip! 5 Takeaways, Worth it: JAL Premium Economy Award Seats, Better Than Expected: AA Premium Economy Shanghai PVG to DFW, Hits and Misses from our day at Tokyo DisneySea, Take this Line and Shove It (Literally): Shanghai Disneyland Hits and Misses, Dormy Inn Shibuya Jingumae Hot Spring in Tokyo, Highlights of our Tokyo Shenanigans, Surprise Upgrade at Hyatt Regency Tokyo Bay (this post)

On my family’s recent trip to Japan, we stayed two nights at Hyatt Regency Tokyo Bay hotel.

Booking and Arrival

I used points to book 3 rooms at Hyatt Regency Tokyo Bay for 6 people. Yes, we could have just booked two rooms. But, my husband and I wanted a separate room from the kids, and we didn’t want to stick all 4 “kids” in one room.

Hyatt Regency Tokyo Bay is a Category 3 hotel that normally costs 12,000 points per night. However, our nights were considered “off-peak” dates, so they were only 9000 points. I decided to spend 5000 more points on two rooms to get Regency Club access for all 6 of us (I was able to put 3 guests in each of those rooms on paper). So in total, I spent 37,000 World of Hyatt points for 3 rooms.

Our Mt. Fuji van driver dropped us off at the hotel after our tour. The hotel is located in a business park area.

The image shows the exterior of the Hyatt Regency Tokyo Bay hotel. The building is modern, with large glass windows and a combination of beige and black paneling. In the foreground, there is a sign with the hotel’s name and logo, surrounded by greenery and trees. The sky is overcast.

The lobby is bright and airy:

The image shows a hotel lobby with a modern and elegant design. There is a large, geometric chandelier hanging from the ceiling. A group of people is seated on a circular green sofa with a large potted plant in the center. In the background, there is a bar area with people standing and sitting. The walls have a warm, textured design, and the floor is tiled with a circular pattern.

At check-in, the desk attendant informed me that one of our 3 rooms was a nice upgrade. I decided to give that upgraded room to my oldest son and his friend since they were the only two in our group who flew on regular economy to/from Japan (instead of Premium Economy like the rest of us).

Our Rooms

My husband and I had a room with a king bed, while our teens had a nearby room with two queen beds. The beds were a bit on the firm side, but comfortable:

The image shows a modern hotel room with a large bed covered in white linens. The headboard is wooden, and the wall behind it is painted blue with small decorative elements. To the left, there is a seating area with a gray chair, a round wooden table, and a beige sofa with a striped pillow. A unique hanging light fixture is above the table. The room has a carpeted floor and curtains covering the window.

Room entryway/closet:

The image shows a wooden closet interior with a shelf and a hanging rod. There are a few hangers on the rod, and a folded towel is placed on the shelf. Below, there is a bench with a light-colored surface. An ironing board is visible on the right side, and a couple of items, possibly a shoehorn and a clothes brush, are hanging on the wall. The floor is tiled.

 

Coffee maker, refrigerator, TV:

The image shows a modern hotel room with a neatly made bed on the right. To the left, there is a shelf with bottled water, a coffee maker, and other amenities. In the background, there is a seating area with a sofa, a round table, and a chair. The room has a large window with curtains and a stylish hanging light fixture. The decor is contemporary with neutral tones.

The bathroom was nice and bright with a well-equipped toilet with all the fancy buttons (sounds, air, water, etc.):

The image shows a modern bathroom with gray marble walls and floor tiles. There is a toilet on the left side and a large mirror above a white countertop on the right. The countertop has a sink, a small round mirror, a box of tissues, and two glasses. A towel is hanging on a rack beside the sink. The bathroom has a sleek and clean design.

The image shows a modern bathroom with a bathtub. The walls are tiled with light-colored tiles, and there is a glass partition separating the bathtub from the rest of the bathroom. A chrome showerhead and faucet are visible, along with a towel hanging on a rail attached to the glass door. The floor is covered with dark tiles.

I’m not sure why or how we scored an upgrade on one of our rooms, as I’m just a World of Hyatt Discoverist member. But, one of our rooms was upgraded to the Executive Ocean View Terrace Suite. It was huge!

Entryway inside the suite:

The image shows a modern hallway with a textured wall and a large rectangular mirror. Below the mirror is a console table with a glass lamp featuring a black lampshade. The floor is tiled, and the hallway is well-lit with recessed ceiling lights.

Bedroom:

The image shows a modern hotel room with two neatly made twin beds featuring white linens. The room has a dark wood headboard with ambient lighting. There is a desk with a mirror, chair, and some electronic devices on the right side. A flat-screen TV is mounted on the wall opposite the beds. The room has a neutral color scheme with beige carpet and curtains.

Bathroom (there were 2 in the suite):

The image shows a modern bathroom with a double sink vanity. The vanity has a large mirror above it, flanked by two wall-mounted lights. On the countertop, there are two sinks with a few toiletries in between. To the left and right of the vanity, there are open shelves stocked with neatly folded white towels. The floor is tiled, and there is a small trash bin on the right side.

Living room with rollaway bed for 3rd person:

The image shows a modern, spacious living room with a beige carpet. There is a large white sectional sofa with patterned cushions facing a wall-mounted flat-screen TV. A round coffee table is in front of the sofa. Behind the sofa, there is a wooden console table with a decorative lamp. To the left, there is a bed with white linens, and a white chair is nearby. The room has large windows with closed curtains and a wooden cabinet with shelves on the right. The ceiling features recessed lighting.

Dining area:

The image shows a modern dining room with a large rectangular table surrounded by eight brown chairs. Above the table, there are two contemporary chandeliers with spherical lights. The room has beige carpet flooring and is decorated with light-colored curtains and a striped accent wall. On the right side, there is a countertop with a sink and some dishes. The room appears spacious and well-lit.

And last but not least, this huge ocean-view terrace:

The image shows a rooftop terrace with wooden flooring and glass railings. There are two black wicker chairs and a small table on the right side. Several potted trees line the edge of the terrace. In the background, there is a view of a cityscape with multiple buildings, roads, and greenery, leading to a body of water under a cloudy sky.

The boys had enough room to throw a big party outside and inside! Too bad we didn’t know anyone in Tokyo. The two 20-year-olds felt like kings in this suite.

Overall, even our “regular” rooms were comfortable and spacious.

Regency Club

Since we were at Tokyo Disneyland, we only used the Regency Club in the morning for breakfast. The club is on the first floor and is connected to the main restaurant:

The image shows the entrance to a "Regency Club" with a modern and elegant interior. The walls are made of dark marble with white veining, and there is a reflective surface displaying the club's name. The floor is tiled in a light color. To the right, there is a small counter with a transparent protective screen and a refrigerator stocked with beverages. The overall atmosphere is upscale and sophisticated.

Once we checked in, we had our own seating area with full access to the main restaurant’s breakfast buffet.

The image shows a modern, stylish restaurant interior with a mix of seating options. In the foreground, there is a long, dark marble table with red chairs. In the background, there are several seating areas with sofas and armchairs on a blue rug. Large windows line the walls, allowing natural light to illuminate the space. Outside, palm trees and a parked car are visible. The decor is contemporary, with pendant lights hanging above the table.

The breakfast buffet was large and had everything you could imagine, both Western and Japanese food:

The image shows a modern restaurant interior with several people dining. There are tables and chairs arranged throughout the space, with some patrons seated and eating. A server is walking through the restaurant. The decor includes a geometric ceiling design and large windows that let in natural light. A stack of used plates and cups is visible on a cart to the right.

The Regency Club also had some to-go cookies that we took for snacks in the park:

The image shows a wooden countertop with a variety of snacks and condiments. On the left, there is a tiered stand with packaged snacks. In the center, there are jars containing different items, including cookies and possibly nuts or dried fruits. There are also small bowls with spoons on a tray. On the right, there are stacks of small bowls and a white container. Below the counter, there are shelves with stacks of plates. The background features a marble-patterned wall.

Dining at Hyatt Regency Tokyo Bay

The hotel has an 3 restaurants plus a rooftop bar, garden market and room service. We only had the chance to try the restaurant connected to the lounge for breakfast. I would have loved to try the Teppanyaki restaurant. We also never made it to the rooftop bar during its open hours, but it does look lovely:

A rooftop terrace overlooking the ocean, featuring a bar area with a countertop and beer taps. The terrace has several lounge chairs and tables, with potted plants and closed umbrellas scattered around. The sky is overcast, and the ocean is visible in the background.

Shuttle Service Amenity

Hyatt Regency Tokyo Bay has a free shuttle that goes to the Disney parks as well as the closest train station. The times and locations were clearly communicated:

The image shows a framed schedule and map display at the Hyatt Regency Tokyo Bay. It includes departure times for shuttle services to Tokyo Disneyland, Tokyo DisneySea, and JR Shin-Urayasu Station. The schedule is organized in a grid format with times listed under each hour. There are also small maps on the right side, likely indicating routes or locations related to the shuttle services.

We took the shuttle to and from Tokyo DisneySea as well as to the JR train station the next day (in order to take it a few stops to catch a bullet train to Kyoto). Very convenient! We talked to some travelers who were part of a bigger tour group using the hotel as their base for their entire stay in Tokyo. The shuttle and the price make for a more affordable stay in Tokyo compared to hotels in heart of Shibuya or Shinjuku.

Overall Thoughts

My group enjoyed our stay at Hyatt Regency Tokyo Bay. I’m glad that I could use points to save money on lodging for two nights. Our room upgrade was a nice surprise. The hotel’s location near Tokyo Disneyland plus the free shuttle to the parks and train station are convenient. The hotel is a bit of a commute to other Tokyo area attractions, so saving money here is a trade-off for time if you choose to stay here as your hub in Tokyo.

 

Author: Nancy

Nancy lives near Dallas, Texas, with her husband and three kids. Her favorite vacations include the beach, cruising and everything Disney.

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