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I’ve written a few posts about why it’s a good idea to use a travel agent for certain trips. (See When It Pays to Use a Travel Agent). Mainly, there are advantages to using one to book theme park hotels and cruises (also see this post).
Recently, I’ve been reminded once again how glad I am to have a travel agent in charge of my upcoming cruises.
What My Travel Agent Is Doing For Me
In case you haven’t heard, the Omicron variant is wreaking havoc on many industries right now, including the travel industry and especially cruise vacations. Due to infection among the crew, cruise lines are struggling to provide consistent entertainment and service on board. In addition, some islands are turning away cruise ships if their case count is too high. Several cruise lines have canceled upcoming cruises, including Norwegian Cruise Line (see this post).
After reading many accounts from recent passengers on board cruise ships, my family made the decision to postpone our upcoming cruise. The problem is, many other cruisers are also cancelling or postponing cruises right now. Most of these changes must be done over the phone, and the phone lines are swamped.
Here is where my travel agent comes in: she is doing the hard work for me! All I had to do was email her my desired changes, and she is spending hours on the phone making them happen. I don’t have to deal with being on hold all day and carving out time during the day to make changes. Thank goodness!
By the way, if you know a travel agent, send them some extra TLC right now. They have really been through the wringer with Covid cancellations over the past two years. Most are paid on commission from travel companies after trips happen, so they are doing a lot of work for delayed payment lately.
Are you using a travel agent for any of your upcoming trips?
Nancy lives near Dallas, Texas, with her husband and three kids. Her favorite vacations include the beach, cruising and everything Disney.