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Giving Club Carlson Another Chance

April 10, 2017 By Nancy 9 Comments

This is a quick update from my post from last Wednesday, Hyatt Has Ruined Me. In case you missed it, my family stayed at a Club Carlson property for the first time (on a cash rate). The Country Inn and Suites near the Denver airport had a lot of issues, especially with maintenance and cleanliness.

The next day, Club Carlson’s social media team reached out to me for more details. The team told me that they are sharing my post with management for improvements.

In addition, Club Carlson deposited extra points in my account so that I can give Club Carlson another chance, for free! I sure was not expecting that when I wrote that honest review, but I think it is a very generous gesture from Club Carlson. And, it’s clear the company takes feedback seriously.

I’m not sure which property we will try. I’d prefer to use the points on a trip we already have planned in the next year to 18 months.

The properties most likely to work with our current travel schedule are in Florida. We are tentatively planning to visit Universal Resort in the summer of 2018. We could use the points to stay nearby and drive to the parks.

There are several options in the Orlando area:

a screenshot of a hotel advertisement

I’m sure we will also visit the beach while we’re in Florida. This Radisson Resort located near Cape Canaveral might be a good option. The pool is supposed to be excellent!

a screenshot of a hotel

 

Or, we could try a property in Texas on a smaller road trip. Club Carlson has hotels in Houston, Corpus Christi, Austin and San Antonio. We could always stop over for a night or two before visiting family in the area.

If you have stayed at a Club Carlson property and loved it, please share your recommendations. Thanks!

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Author: Nancy

Nancy lives near Dallas, Texas, with her husband and three kids. Her favorite vacations include the beach, cruising and everything Disney.

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Comments

  1. Vicki says

    April 12, 2017 at 10:38 pm

    I agree with Don about the Radisson Blu in Chicago. There is also a rooftop pool area that has a separate kids pool. It was a nice place to relax after a busy day. The Radisson Blu attached to the Mall of America pretty much has the best location ever! Both are 70,000 points/night. There is also a nice Country Inn and Suites across the street from the Mall of America. It has two pool areas and is only 38,000 points a night.

    Reply
    • Nancy says

      April 13, 2017 at 9:07 am

      Thanks for your recommendations, Vicki! I would go back to Mall of America in a heartbeat. My kids and I had a blast there last summer!

      Reply
  2. Stephanie says

    April 10, 2017 at 1:23 pm

    Keep us posted where you stay. That was awfully nice that they want you to try out another property. I’m all about pools so my pick would be the Radisson at the Port, but then being that close to Cape Canaveral, I would want to go on a Disney cruise. Enjoy!

    Reply
  3. Don says

    April 10, 2017 at 8:35 am

    Radisson Blu in Chicago is nice and a great location. Also stayed at Radisson Melbourne Florida. It was nice

    Reply
    • Elizabeth says

      April 10, 2017 at 9:36 am

      Agree on both + Orlando Celebration. Shuttles to theme parks, nice pools.

      Reply
      • Nancy says

        April 10, 2017 at 11:17 am

        Thanks for your input!

    • Nancy says

      April 10, 2017 at 11:17 am

      Thanks for the recommendations!

      Reply
    • Leana says

      April 10, 2017 at 12:14 pm

      @Don I loved Radisson in Melbourne, but my husband wasn’t crazy about it. He prefers hotels on the opposite coast because the beaches are nicer. But I would love to go back. All oceanfront suites… How can you beat that? So what if decor is from the eighties?

      Reply

Trackbacks

  1. When People Ask to Borrow Your Miles and Points - Miles For Family says:
    October 16, 2017 at 7:00 am

    […] A few months ago, I came into an unexpected windfall of hotel points. Club Carlson awarded me some points to compensate for a yucky experience at a Country Inn and Suites near Denver (see this post). […]

    Reply

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